FAQ

We serve rural homes outside city limits in Bowie County, starting around Redwater, Nash, Wake Village, Leary, Red Lick, Hooks, Maud and rural Texarkana. Check your road to see right away if you are on our first routes.

$30 a month plus tax for weekly pickup with one tote. Pay 5 months on time and the 6th is free, or prepay $150 for 6 months and your first month is free too (7 months for $150). A second tote is $22.79 a month. First month free for our first 200 customers.

Our truck is a box truck about the size of a moving truck. Dead ends and cul-de-sacs are fine when there's a driveway or wide spot to turn around. A few very narrow roads may not fit, and a road far off our routes may not be served; we'll tell you before you pay anything. See Service Area.

Your pickup day is assigned when you sign up, based on your road. We text you a reminder the evening before.

No. Service runs through your paid-through date. Cancel anytime. On a prepay plan, full months you paid for and haven't started are refunded. See Cancellation & Refunds.

Yes. Your tote is a 96-gallon roll-out trash cart with a lid, included and delivered before your first pickup. Worn-out totes are replaced free. See Totes.

At the road by 6 AM on pickup day, wheels toward your house (front of the tote facing the street), within 3 feet of the road edge and 3 feet clear of mailboxes, cars and other totes.

We text you a photo so you know we came by. We don't make return trips for totes that weren't out. Just roll it out next week. Extra bags beside it are $3 each.

Text your address to 430-213-JUNK (5865) (or call) within 24 hours. We come back for it, and you receive a 100% credit for that week's pickup.

Yes. Bags set beside the tote are $3 each, added to your next payment.

No. Leaves, grass, brush and limbs of any size can't go in the tote. See What We Take.

Household trash that fits in the tote with the lid closed, up to 100 lb of trash (about 136 lb with the tote). We can't take yard waste of any kind (including limbs), scrap metal, tires, paint or chemicals, ashes, or fluorescent bulbs. Batteries: set them on top of the tote and we pick them up separately, at no extra charge. See What We Take for the full list.

Your tote goes at the public road, outside any gate. We don't open gates or drive up private driveways. If your private road is shared, tell us when you join the list and we'll check whether our truck can get in and turn around before you pay anything.

Your service continues at $30 a month plus tax. Free months don't count toward the 5 on-time payments, so you pay months 2 through 6 and month 7 is free. We text a reminder 14 days before your first payment is due. No contract: if you don't want to continue, tell us and we pick up the tote.

No, not even cold ones. We can't tell hot ashes from cold at the road, and one live coal can start a fire in the truck. Wood ashes from a fireplace or burn pile can be spread thinly on a lawn or garden instead. Keep them away from acid-loving plants like blueberries and azaleas, and don't spread ash from charcoal, painted or treated wood, or burned trash.

Put your service on hold for up to 4 weeks. Your paid-through date moves out by the length of the hold. Just call or text.

Card or bank account. After we confirm your road we send a secure payment link from Stripe, our payment company. We remind you 14 days, 3 days and 1 day before each payment is due.

You type your card or bank details on Stripe's secure payment page, and Stripe keeps them. We never see or store your full card or bank account number. We only keep the last 4 digits so we can tell you which one is on file.

No. Cities have their own trash contracts. We serve rural homes outside city limits.